Brad and Malissa, along with their team, don't just provide a great Automotive service, but, Brad and Chris were very informitive in helping me out to purchase a (new to me) vehical, and sharing in our joy of our final perchase. From a womans perspective, thay have provided an invaluable service, by giving of their knoweldge, and of their time. Not one of their team members has ever made me feel rushed with my questions, or made me feel like my questions were dumb! Not even when I like to act as if I'm so knoweldgeable about vehicles.. Lol. Everyone as been very frendly, and helpful every time I have had any interaction with any IMPACT AUTOMOTIVE team member. They have repaired my vehicals with a great attitude, and ALWAYS text me images, and even include videos at times, with every estamate, for my aprovel. BEFORE any repaires are taken care of. They have NEVER tried to up charge with anything I have not signed off on. They let me know of repaires that are needed, and if they can wait a bit, or if they should be addressed for our safety. Thank you team IMPACT AUTOMOTIVE for keeping us running, and safe!
Wow, Brad, Malissa, and the whole Impact Automotive team are absolutely beaming after reading your review! Thank you SO much for the incredible feedback and for highlighting the amazing experience you've had with us. We're thrilled to hear that Chris and Brad's expertise helped you find the perfect vehicle – congratulations on the new wheels! 🎉 And yes, empowering our customers with knowledge is what we're all about! No question is ever "dumb" – we're here to help you navigate the car world with confidence. Your kind words about our friendly team, transparent communication (love the shout-out to the videos!), and commitment to safety truly mean the world. Thank you for trusting Impact Automotive to keep you rolling safely! We appreciate your support!
- Impact Automotive