Serving the Yacolt Community Since 2009
5

Dear Bill, we love reading positive reviews like yours! It's great to know that you had a wonderful experience with us. We truly appreciate your feedback and look forward to serving you again soon!

- Impact Automotive
5

5

Brad and Malissa, along with their team, don't just provide a great Automotive service, but, Brad and Chris were very informitive in helping me out to purchase a (new to me) vehical, and sharing in our joy of our final perchase. From a womans perspective, thay have provided an invaluable service, by giving of their knoweldge, and of their time. Not one of their team members has ever made me feel rushed with my questions, or made me feel like my questions were dumb! Not even when I like to act as if I'm so knoweldgeable about vehicles.. Lol. Everyone as been very frendly, and helpful every time I have had any interaction with any IMPACT AUTOMOTIVE team member. They have repaired my vehicals with a great attitude, and ALWAYS text me images, and even include videos at times, with every estamate, for my aprovel. BEFORE any repaires are taken care of. They have NEVER tried to up charge with anything I have not signed off on. They let me know of repaires that are needed, and if they can wait a bit, or if they should be addressed for our safety. Thank you team IMPACT AUTOMOTIVE for keeping us running, and safe!

Wow, Brad, Malissa, and the whole Impact Automotive team are absolutely beaming after reading your review! Thank you SO much for the incredible feedback and for highlighting the amazing experience you've had with us. We're thrilled to hear that Chris and Brad's expertise helped you find the perfect vehicle – congratulations on the new wheels! 🎉 And yes, empowering our customers with knowledge is what we're all about! No question is ever "dumb" – we're here to help you navigate the car world with confidence. Your kind words about our friendly team, transparent communication (love the shout-out to the videos!), and commitment to safety truly mean the world. Thank you for trusting Impact Automotive to keep you rolling safely! We appreciate your support!

- Impact Automotive
5

Chris and Brad are great, super knowledgeable no up sale, easy no pressure repairs! Reliable and honest work! First time in a long time I left a shop feeling completely comfortable with the work that was done!

Thank you for your fantastic review, Kyle! We're thrilled to hear that you had such a positive experience with Chris and Brad. Providing reliable and honest service is our top priority, so we're glad we could make you 100% comfortable. We look forward to serving you again in the future!

- Impact Automotive
5

Brad and Chris said Impact are so knowledgeable and accommodating. They don't try to upsell you and will have me do just the things that I need to do and the things that I don't we can wait on until those are requirement. How special to find an honest mechanic.

Thanks for the fantastic rating, Liz! Our team at Impact is dedicated to providing top-notch service without the upsells. We believe in taking care of what's necessary and prioritizing your needs. It's great to hear that our approach left a positive impression. Looking forward to being here for you whenever you need us!

- Impact Automotive
5

Awesome

Thank you, Russell, for the awesome review! We are delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we look forward to serving you again soon!

- Impact Automotive
5

Thank you for your 5-star review, Russell! We are pleased to know that you had a positive experience with us. It means a lot to our team to receive feedback like yours. We look forward to providing you with excellent service again in the future!

- Impact Automotive
5

Best mechanic in town

Thank you Dana for the kind words! We pride ourselves on being the best mechanics in town and it's great to hear that we met your expectations. Let us know if there's anything else we can do for you!

- Impact Automotive
5

They are great mechanics and their wonderful people to work with.

Thank you for your kind words, Liz! We're thrilled to hear that you had a great experience with us at our shop. Our team takes pride in providing top-notch service to our customers. If there's anything else we can do for you, please don't hesitate to reach out.

- Impact Automotive
5

Thank you all at Impact Automotive for your personalized service. We can always rely on you giving us the service required to keep our vehicles in top condition.

Bruce, thank you for taking the time to share such a glowing review! Here at Impact Automotive, customer satisfaction is our top priority. We are thrilled to hear that our personalized service has consistently met your expectations. If there is anything else we can do to enhance your experience, please let us know!

- Impact Automotive
Impact Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Impact Automotive (360) 686-8677 if you have any issues in accessing any area of our website.